The International Institute For  Self-Help Holistic Therapies Ltd.

Improving Relationships

In this hard pressed contemporary working environment managers and top-level executives must notice changes that could lower the organization’s efficiency and productivity and act before it degenerates. They need to pay attention to rampant distrust, resentment and opposition  stemming from poor communication, misunderstanding or mind-reading that affect the enthusiasm, creativity and morale of the workgroup. Failing to deal skilfully with this situation can raise the level of frustrations and nurture open conflicts that will drain energy and delay completion of goals. In the worst case scenario animosity will ripple outside the company’s walls and spill to the public associating its name and image to scandal in the collective unconscious, thus causing irremediable harm.

The objective of this individual or group coaching is to help managers recognize the symptoms of this degradation and provide them with communication tools aiming at improving the working relationship, special emphasis being given to expressive, efficient voicing and empathic, appreciative response.

You will be coached to:

• Learn to notice the changes in attitude when employees are less focused on tasks and more sensitive to relationships

• Recognize potential problems and inquire for more by asking “and what else..?”

• Express viewpoints that encompass managers’ worries and issues facing the workgroup

• Conduct an appreciative inquiry to foster clarity and expression of unhappiness or resentment

• Dissociate person and behaviour

• Look for a positive intent or create one

• Focus on relationship rather than substance

• Dissipate tension and apologize or provide explanations when necessary

• Define common goals

• Give value to shared goals

• Recognize automatic opposition processes and deal with them

• Be empathic when facing stony silence and express your feelings

• Be intent on saving face

• Be specific and descriptive about expected changes

Through individual or group coaching, top-level managers and executives will be helped to bring back a climate of confidence and trust that will liberate communication, paving the way for the building-up of a renewed organizational spirit cemented by motivation and awarded by a flourishing creativity. Such climate of confidence is always associated with higher levels of productivity. 

Tools will include teaching of :

• Skills of the mouth patterns, Milton Erickson’s hypnotic language structures

• Dr Thomas Gordon “Language effectiveness” and ownership of problems

• Lawley and Tompkins “Clean Language”

• Neurolinguistic programming approaches

• Super-efficient CT-TFT techniques for rapid relaxation and calming of emotional states